Category Archives: Hairdressing furniture and equipment

New Crewe Orlando Furniture and equipment

Salon Sales are pleased to announce that the new updated range of Crewe Orlando salon equipment and furniture is now available to purchase from our main websites salon equipment and furniture section Many made to order quality terms of furniture have been added to their wide choice available while a few models have been discontinued. Most items are made to order in the UK but a few  items are  made to order in the laminate or fabric colour of your choice in Italy. This will  lead to bigger lead times than normal for a few of the products so it is always wise to plan ahead and call us for current delivery schedule so that any order can be place in good time prior to needs. Crewe Orlando items made to order in the UK can still take up to three weeks for delivery for items in colours which are not held as stock items.
Reception Desk Crewe Martinique Reception Desk

Delivery information and advice

One of the issues we infrequently get faced with from time to time is a customer reporting damage to a delivered item many days after the item has been signed for as ‘received as good’. To complicate this, certain items we supply are made to order and the manufacturer themselves in certain instances deliver the goods on their own transport vehicles and have their own signatory system. It is imperative to enable ourselves sort out any delivery damage issue to your satisfaction that if items/boxes received show any sign of damage, you must sign for as DAMAGED and then check the goods immediately or even refuse the delivery and contact us. By doing this quickly we can quickly pursue a claim of the courier company.

It is good delivery information advice and good practice to sign for all deliveries as ‘UNCHECKED’ even if the packaging appears undamaged. We are aware that it is sometimes difficult to check the contents of the goods while the delivery courier is there, but a cursory check of the condition of the packaging is generally an easy task. Always check all sides of a parcel for damage. We have had instances here at Salon Sales when a delivery driver has brought packages to our goods in, placed the large boxes down but ensured that the side of the box that has been accidental ripped apart at the depot … is facing the wall!

All goods received should be carefully and fully checked out of their packaging within 24-36 hours and we should be informed of any problems immediately. Often we will require a photo of the damage especially if the item has been sent direct from the manufacturer who sometimes photograph items sent out . In most situations of this nature the carrier itself may be at fault for the damage and to help ourselves to be able to claim for this, it is imperative that these instructions are followed. Otherwise the courier who are a separate company to ourselves may claim that the goods were signed for as received and also state that the boxes were in perfect condition when you signed for them some ’3 weeks ago’.

One other issue to be aware of is that certain larger items may be delivered on a Pallet. A pallet delivery is a kerbside delivery and as far as the driver who offloads the pallet is concerned it could be a pallet of cement, a pallet of sand , a pallet of bricks or it could be your lovely brand new electric couch. In these instances it is important to be aware that some strong hands may be required to get the item indoors as often the driver is not covered by insurance to allow him to help lift the item indoors.

Ordering of large salon equipment and furniture

A significant part of a budget for equipping or maybe refurbishing a salon, beauty college or academy is the ordering of salon equipment and furniture. To provide buyers with an affordable choice it is important that requirements as well as their budget is met. Most wholesale trade suppliers will not hold a massive amount of bulky equipment in locally held stock and prefer instead for larger items to be stored in a warehouse ready to be sent out or ordered directly from the manufacturer, especially if they are made to order items. Many suppliers of salon equipment and furniture of this will type try to ensure that a suitable choice selection is available at any given price point.

For example REM equipment and furniture have a wide range of items that are made to order. When there is an available colour choice within a desired furniture or salon equipment item it could mean that the items are made to order and the manufacturing time as well as the delivery schedule should always be taken into consideration when deciding to place the  order. Made to order items can often have inherent delays which vary between manufacturer and good advice is to always order your items in advance and in good time. Most experienced suppliers can normally give a good indication of schedule / delivery for any given item and any date given will have been already affected due to  time of year and the amount of current orders in the manufacturers system.  Made to order items ordered in advance can normally be delayed to meet a suitable customer deadline but they can rarely be speeded up due to the strict manufacturing process. Please note, however, that when an item is made to order and that item has been made, the order cannot be subsequently cancelled and it is wise to ensure all your requirements are met before placing any order. We tend advise you contact the manufacturer for suitability for your requirements.